About The Position

The Receptionist is expected to provide administrative and clerical support to ensure the smooth operations of all departments. This includes answering and screening incoming telephone calls, directing callers and general voicemail messages to appropriate personnel, and assisting non-clerical staff with clerical work such as data collection and verification. The role also involves maintaining professional relationships with clients, ensuring client confidentiality, and complying with security and privacy policies.

Requirements

  • High school diploma or G.E.D. or equivalent experience
  • Must obtain Dept. of Health, Dept. of Education fingerprint clearance
  • Doctor's note certifying good health
  • Proof of negative results from TB test
  • Staff Exclusion List (SEL) clearance
  • State Central Registry (SCR) clearance
  • Ability to maintain State Central Registry (SCR) clearance and fingerprint clearance throughout the duration of employment
  • Ability to adapt to the culture and environment of a public school
  • Proficient experience using Microsoft Office software
  • Knowledge of databases
  • Ability to type 45 words per minute

Responsibilities

  • Provide administrative and clerical support to ensure the smooth operations of all departments
  • Answer and screen incoming telephone calls
  • Direct callers and general voicemail messages to the appropriate personnel
  • Assist non-clerical staff with clerical work (i.e., data collection and data verification)
  • Maintain professional relationships with clients and client confidentiality
  • Practice Universal Precautions/Standard Protocol & Procedures
  • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information
  • Greet visitors/clients, determine nature of business, and announce visitors to appropriate personnel
  • Provide callers with answers to questions about the organization (i.e.-address, fax #, directions, etc.)
  • Compose, type and send general correspondence, memos, reports and marketing materials (via e-mails, faxing, interoffice mail, etc.)
  • Copy, collate and file correspondence and various documents weekly
  • Organize and maintain filing system(s)
  • Coordinate and schedule meetings, conference calls, prepare agendas, reserve and prepare meeting rooms/facilities
  • Record, type and distribute minutes of meetings
  • Enter data into automated management information system
  • Ensure all agency forms, staff directory, and profiles are updated weekly
  • Ensure that fax and copy machines are in good working condition
  • Monitor, troubleshoot, and track all office equipment maintenance issues
  • Schedule all office equipment repairs, and servicing as needed
  • Prepare, submit and track all MIS requests for assistance
  • Post, monitor and secure information on all employee and/or client bulletin boards
  • Collect and track employee time and attendance/vacation/comp-time and record into log
  • Provide purchasing/procurement support (i.e.-reconcile purchase orders and invoices)
  • Order, receive, track, store and distribute office supplies
  • Assist with the audit of all employees' time and attendance data
  • Deliver all employee time sheets to the Payroll department
  • Coordinate and assign staff mailboxes as needed
  • Conduct mail pickups and/or deliveries
  • May facilitate, monitor and log client’s business phone usage
  • May coordinate, plan and participate in special events
  • May provide administrative support to upper management staff (EVP, SVP, VP, SPD, PD, APD, SPM, PM)
  • May arrange and coordinate travel schedules and reservations and prepare travel vouchers
  • May update appointment calendars

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

501-1,000 employees

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