Receptionist - Part Time

Aston Carter•Waterbury, CT

1d•Onsite

About The Position

The Receptionist provides a welcoming first point of contact, answering a multi-line phone system promptly, greeting and directing visitors, and delivering high-quality administrative and clerical support to ensure smooth daily operations.

Requirements

High School Diploma or GED required.
At least 1 year of related work experience in reception, front desk, or administrative support.
Excellent customer service skills with a professional and welcoming demeanor.
Strong communication skills, both verbal and written.
Ability to multi-task and manage competing priorities in a busy environment.
Proficiency in word processing and spreadsheet software, including the ability to generate form letters and memos.
Proficiency in word processing, spreadsheet, and database software, with the ability to create spreadsheets and databases.
Good working knowledge of English, including spelling, grammar, and punctuation.
Ability to operate standard office machines and equipment.
Demonstrated experience with Microsoft Office and data entry.

Nice To Haves

Experience in front desk, customer service, or administrative support roles for 1 or more years.
Strong organizational skills with attention to detail.
Ability to remain calm, courteous, and efficient when handling multiple calls or visitors.
Comfort working in an educational or campus environment and interacting with students.
Ability to work independently while also collaborating effectively with campus leadership.

Responsibilities

Answer and manage a multi-line phone system, routing calls promptly and accurately to the appropriate person or office.
Respond to incoming calls within an average of 4 to 5 seconds to maintain a high standard of customer service.
Greet visitors in a professional manner, determine the purpose of their visit, and notify or direct them to the appropriate person or office.
Monitor visitor activity in the lobby to help maintain a professional and orderly reception area.
Perform general clerical duties, including faxing, addressing correspondence, and providing word processing support as needed.
Receive, sort, and distribute incoming mail and other deliveries.
Use word processing and spreadsheet software to generate form letters, memos, and basic documents.
Operate standard office machines and equipment to support daily administrative tasks.
Maintain accurate data entry and basic administrative records as required.
Provide courteous and efficient customer service to students, staff, and visitors at all times.