Copy of Front Desk Receptionist
About The Position
About Live Urgent Care Live Urgent Care is committed to providing high-quality, patient-centered healthcare in a fast-paced, professional environment. Our mission is to deliver exceptional care while ensuring a positive experience for every patient. We are seeking a friendly, organized, and highly motivated Receptionist to join our team and contribute to our growing success. Position Overview As a Receptionist at Live Urgent Care, you will be the first point of contact for our patients. You’ll play a crucial role in ensuring a smooth and efficient office operation by performing a variety of administrative tasks, from managing patient registration to handling phone inquiries. If you enjoy working in a dynamic, team-oriented environment and providing exceptional customer service, we encourage you to apply! Why Join Us? Competitive pay with performance-based incentives Opportunities for growth and advancement Comprehensive benefits package (health, dental, vision, and more) Supportive and friendly work environment Training and development opportunities to enhance your skills Paid time off and paid holidays If you’re looking for a rewarding career with an organization that values patient care and teamwork, apply today to join the Live Urgent Care family!
Requirements
- Proven experience in a medical office setting, either as a Medical Receptionist or in an administrative role.
- High School diploma required.
- Excellent verbal and written communication skills.
- Strong knowledge of insurance aspects such as copay, coinsurance, deductible, etc.
- Proficient in using computer systems and electronic medical records (EMR), with Athena and Solv being a plus.
- Strong organizational and multitasking abilities.
- Ability to work in a fast-paced environment and handle high patient volumes.
- Understanding of medical terminology and EMR systems.
- Strong communication and interpersonal skills.
- Excellent attention to detail and ability to thrive in a fast-paced environment.
- Ability to work independently or as part of a team.
- Proficient with common PC applications, including Internet, Email, and Microsoft Office.
- Excellent customer service skills.
- Ability to multitask, prioritize, and manage time effectively.
- Exceptional verbal and written communication skills.
- Occasionally required to sit.
- Occasionally required to walk.
- Occasionally required to reach with hands and arms.
- Occasionally required to lift moderate weights (25-50 pounds).
- Finger dexterity required.
- Hand coordination required.
- The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of their job.
Responsibilities
- Greet patients warmly and assist with check-in/check-out processes
- Answer phone calls and direct inquiries to the appropriate departments
- Register patients, verify insurance, and collect payments
- Maintain patient records with accuracy and confidentiality
- Schedule appointments and manage the office calendar
- Assist medical staff with various administrative tasks as needed
- Ensure the office environment remains clean, organized, and welcoming
- Handle patient concerns with empathy and professionalism
- Collaborate with team members to ensure excellent patient care and operational efficiency
Benefits
- Competitive pay with performance-based incentives
- Opportunities for growth and advancement
- Comprehensive benefits package (health, dental, vision, and more)
- Supportive and friendly work environment
- Training and development opportunities to enhance your skills
- Paid time off and paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
