RECEPTION

KORU HEALTH LLC•Mequon, WI

69d•Onsite

About The Position

The role of Receptionist provides administrative support for the RCAC and CBRF community. This position is responsible for performing clerical duties, coordinating information flow and completing projects as assigned. This position is considered the “face” of the community; therefore, all tasks are expected to be performed with a resident-centered focus while also seeking opportunities to continually improve core processes. Incumbent will be scheduled based on operational needs, which may include but is not limited to holidays, extended shifts, nights, weekends, standby or on-call as necessary.

Requirements

Knowledge of computer applications (Microsoft Word, Excel, Powerpoint, Publisher) as well as office equipment operations.
Ability to organize and manage multiple priorities, always keeping our residents and their satisfaction our top priority.
Positive attitude, initiative, enthusiasm and energy.
Strong customer orientation to older adults.
Strong communication skills – verbal and written.
High school diploma or equivalent; certification from technical school or Associate Degree preferred.
3-5 years of administrative experience, preferably in a property management or real estate environment.
Customer service: 1 year (Preferred)

Responsibilities

Greets, interacts with and direct residents, family members, guests, and vendors in a professional, friendly and courteous manner.
Answers internal and external telephone calls, intercom, and pagers.
Maintains building security, monitors security systems including the emergency call system and respond accordingly.
Manages the operation and maintenance of all office equipment and communication devices. Orders and maintains adequate inventory of office and community supplies.
Manages mail and newspaper delivery.
Assists with marketing efforts through appropriate interactions with prospective residents and guests and other duties as directed.
Assists Activities Coordinator with various activity programs as directed, including reminding residents of and encouraging resident involvement in activities.
Participates in and attends all required in-service training sessions
Other duties as assigned