Receptionist - Oncology

Christie Clinic•Champaign, IL

11d•$16 - $21•Onsite

About The Position

Christie Clinic's department of Oncology is seeking a full-time Receptionist at the University clinic from Monday-Friday 8:00am-5:00pm, with no night or weekend requirements. Duties include greeting clinic patients upon arrival, assisting with the check in process, answering incoming phone calls, scheduling appointments, and assisting with the checkout or rescheduling process. The receptionist will also serve as a liaison between patient and medical support staff. Job Qualifications and Expectations

Requirements

High School Diploma or equivalent
Hearing within, or correctable to, normal range, vision correctable to 20/20 and manual dexterity for the operation of office equipment is required.

Nice To Haves

Experience in a medical office setting

Responsibilities

Greet patients and visitors in an efficient, professional, and courteous manner and solicit customer feedback to improve service.
Demonstrate the ability to promptly answer a high volume of phone calls and schedule patient appointments with providers.
Provide check-in process for patients.
Verify and update necessary demographic information.
Maintain provider schedules.
Keep a neat and orderly work and lobby area.
Maintain relevant office supplies for department effectiveness.
Perform related work as directed by Team Lead, Coordinator, and/or Manager, as required.