Receptionist (Full Time) - Houston, TX

A&C Plastics•Houston, TX
1d•Onsite

About The Position

🚀 Join A&C Plastics, a leader in the plastics industry for over 50 years! We’re Hiring a bilingual (English/Spanish) Front-Office Receptionist/Customer Service Associate! Are you the kind of person who makes everyone feel welcome the second they walk in or call? Do you thrive in a fast-paced environment, stay organized under pressure, and enjoy juggling a variety of tasks? If you’ve got a polished presence and a heart for service, we want you on our team! Position Details: 📍 Location: Houston, TX (100% onsite; no remote work) ⏰ Hours : Monday – Friday, 7:30 AM – 5:15 PM 💲 Compensation : Competitive hourly pay

Requirements

  • Fluent in English & Spanish – this is a MUST!
  • At least 2+ years of Customer Service or Receptionist experience (or equivalent)
  • Polished, professional, and personable
  • Detail-obsessed and super organized
  • Confident using Microsoft Outlook, Word, Excel & PowerPoint
  • Excellent verbal and written communication
  • Able to multi-task like a pro and stay calm under pressure
  • A team player with a "no task is too small" mindset
  • Comfortable working on a PC
  • Non-smoker
  • Willing to lift boxes, sweep the floor, or run a last-minute errand if that’s what the day needs

Responsibilities

  • Greet visitors, customers, and vendors with a warm and professional attitude
  • Answer multiple phone lines and direct calls quickly and cheerfully
  • Keep the lobby, showroom, and sample areas clean and organized
  • Confirm customer orders and send out order confirmations
  • Notify customers when their orders are ready for pickup
  • Process payments (credit card, check, and cash)
  • Provide order status updates and work closely with the warehouse team
  • Distribute mail, ship samples, and mail out giveaways
  • Help with monthly thank-you cards and goodie bags
  • Support the sales team, customer service manager, and company president
  • Jump in wherever needed – we’re all hands on deck around here!

Benefits

  • Paid Time Off & Holiday Pay
  • Paid Sick Days
  • Company Gym Access
  • 401K Plan: With up to 4% Employer Match
  • Profit-Sharing Program: Get rewarded for the team's success
  • Health, Dental, & Vision Insurance
  • Pet Insurance
  • Long-Term Disability & Company-Paid Life Insurance
  • Employee Purchase Discounts
  • Career Growth – We Love to Promote from Within!
  • 5 Paid Days for Volunteering
  • Fun & Friendly Culture
  • Employee Assistance Program
  • Work Buddy Program
  • Leadership Mentorship
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