Receptionist

Loews Hotels

About The Position

Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their “uniquely local” community in order to curate exciting, approachable and local travel experiences for guests. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. and Canada. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, is a daily focus for us. What We Offer: Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement Pet Insurance and Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Team Member Hotel Rates, other discounts, perks and more What We’re Looking For: The Business Service Center Receptionist provides outstanding professional and courteous service to all visitors and team members. Assists Directors with office administration, correspondence, projects, and reports. Provides information and assistance to managers and employees of all departments. This position reports directly to the BSC Office Manager. Who You Are: A relationship builder with a dynamic approach to developing connections A continually curious forward thinker who loves to find creative solutions Comfortable with taking the lead in a variety of settings Collaborator who excels in an exciting, ever-evolving environment

Requirements

HS Diploma or GED equivalent required
1-2 years of customer facing experience

Nice To Haves

Office Administrative experience preferred

Responsibilities

Welcomes all visitors and team members to the Business Service Center
Troubleshoots problems and provides guidance to all team members on facility related matters
Assists visitors with parking resources, door access and identification
Performs all aspects of the position with the safety of visitors and team members in mind
Professionally answers all incoming Business Service Center phone calls and timely directs calls to the proper recipient
Types and distributes correspondence including but not limited to; announcement emails, pre-shift communications and monthly events calendars
Receives and distributes packages and mail
Assists Office Manager with the scheduling of meeting rooms and coordination of A/V and food & beverage for meetings
Assists Office Manager with the ordering of office supplies
Assumes a variety of other projects as approved by the Office Manager
Maintains Regular attendance in conformance with standards
Required to attend all training sessions and meetings