Receptionist

St. Helen Catholic Church•Georgetown, TX

25d

About The Position

Job Summary: The Receptionist is responsible for attending to visitors and dealing with inquiries on the phone and face to face from the public in a cordial manner. The position reports to the Business Manager and operates under close supervision with little latitude for the use of independent judgment and initiative.

Requirements

Knowledge of Roman Catholic teachings, parish and diocesan structure.
Ability to work in a multi-cultural parish serving various cultures and a wide range of age groups.
Ability to provide excellent customer service and work effectively with staff, clergy, and laity.
Ability to operate various word-processing software, spreadsheets, and database programs.
Ability to organize, prioritize and utilize effective time management techniques.
Ability to effectively work with constant interruptions.
Ability to maintain confidentiality at all times.
Ability to carry out multiple tasks and meet deadlines.
Ability to follow instructions furnished in verbal or written format.
Ability to proficiently communicate in English and Spanish (writing, reading and conversing).
High School Diploma or GED acceptable to Texas Education Agency.
One (1) year of full time wage earning related work experience is required.
Bilingual English-Spanish (proficient in writing, reading and conversing).
Must be a practicing Roman Catholic in good standing.
Valid Texas driver’s license.
Must maintain compliance with the Diocese of Austin Ethics and Integrity in Ministry (EIM) policies throughout the employment period.

Responsibilities

Support and uphold the philosophy of Catholic ministry and the mission of St. Helen Catholic Church in both professional and personal life.
Act as a witness to Gospel values by modeling the teachings of the Catholic Church.
Continuously grow in ministry by participating in religious ceremonies, training sessions, and reflection activities as directed.
Provide, in a pleasant and professional manner, a cordial welcome to all visitors and callers to the parish.
Create a welcoming, open, and helpful atmosphere for staff and visitors.
Answer incoming phone calls, take accurate messages and route them to staff in a timely manner.
Provide general administrative and clerical support, primarily to the Pastor and Associate Pastor.
Provide general information regarding parish events.
Assist the faithful when buying candles and flowers for the chapel and sanctuary, to schedule Mass intentions to include the clerical endowment fund, mail receipts and mass intention cards, notify ministry leader about requests for hospital and homebound list, and place people on prayer list.
Keep up to date anointing, funeral, and visitation lists.
Handle incoming and outgoing mail. Keep meter system updated with postage. Maintain office supplies inventory.
Maintains availability throughout the week to serve the needs of the parish during and outside of normal church office hours.
Perform other duties as assigned.