Receptionist

Bayway Auto Group•Houston, TX

5d•Onsite

About The Position

Bayway Auto Group is an award-winning and growing auto group in the Houston and surrounding area that holds a reputation of excellence and prides itself on its commitment to customer satisfaction! We truly value our team members, as they hold the most important job there is, ensuring that our customers have a wonderful car buying experience. We offer competitive pay & benefits and enjoy rewarding and recognizing them for outstanding effort and results. We are currently searching for a Receptionist who has a high level of integrity, is hardworking and motivated to join our team. Position Summary Position: Receptionist Classification : Full Time- Non -Exempt Reports To: General Sales Manager Work Location: In person; 410150 Southwest Fwy, Houston TX 77074

Requirements

Excellent customer service and communication skills.
Professional appearance and work ethic.
Able to work individually as well as part of a team.
Good communication skills both verbal and written.
Superior customer service skills
Microsoft Office Experience
All applicants must pass pre-employment testing to include background checks, MVR, and drug testing in order to qualify for employment.
Must be 18 years of age
All applicants must pass pre-employment screening which includes Background Check, Drug Test, and MVR
Must have clean driving record, and be licensed for a minimum of 3 years to be insurable
Must be able to work Saturdays and have reliable transportation to work

Nice To Haves

Bilingual (English/Spanish) a plus but not required.

Responsibilities

Greets showroom customers and determines the nature of their visit.
Directs customers to the correct department, notifies the appropriate person that a customer is waiting for and introduces the customer to a salesperson.
Answers incoming phone calls. Directs the caller to the appropriate department or individual or takes a thorough message.
Communicates with callers and visitors in a professional, friendly and efficient manner.
Obtains basic demographic information about each customer system, using a log sheet or other method established by the dealership.
Enters data into prospect tracking system and runs prospect reports for managers weekly.
Communicates messages to the appropriate parties in a timely manner.
Types memos, correspondence, reports and other documents.
Assists service customers during the morning and evening service rush whenever possible.
Assists with clerical duties as requested.
Maintains a professional appearance.
Other tasks as assigned.