Receptionist

Little River Band of Ottawa Indians Tribal Government•Manistee, MI

21h•$16 - $19•Onsite

About The Position

The position is responsible for the opening and closing of the front office, answering and transferring calls, greeting and directing visitors, and providing visitors with answers to basic service questions.

Requirements

Demonstrated experience and ability In professional communications on the phone and in person
Experience with office machines and office practices/procedures.
Experience user of Microsoft Office 365 and other common applications related to office administrative work
Demonstrated prior work experience in customer service and administrative work.
High School Diploma or equivalent.

Responsibilities

Arrives at work promptly on time to open office and prepares to greet visitors; closes office at end of workday.
Answers and logs incoming telephone calls for all departments, directs calls to appropriate department personnel or takes detailed messages and forwards through appropriate methods.
Greets visitors, determines nature of visit, informs staff member of their arrival and/or directs to visitor waiting area.
Always addresses and acknowledges employees and visitors with poise and professionalism and provides exceptional customer service.
Operates office equipment such as computers, copiers, facsimiles, multi-line telephones, etc. as well as using Microsoft Office 365.
Performs workload support functions associated with department process, as assigned. Trains as a crossfunctional team member for administrative duties.
Communicates emergency management or public service announcements to staff members as requested or deemed necessary.
Performs duties at the LRBOI Government Center offices.
Maintains confidentiality and professionalism in all aspects of work, complying with all applicable laws and procedures.
All other position related duties as assigned by Supervisor and/or Department Lead.