Receptionist

Sheakley Group, Inc • Blue Ash, OH

2d

About The Position

Job Summary:The Receptionist serves as the first point of contact for the Company, providing professional and courteous support to visitors, clients, applicants, and employees. This role is responsible for managing a high volume of incoming calls, directing inquiries appropriately, and performing a variety of administrative and clerical duties to support multiple divisions. The Receptionist also oversees tracking of key documents and deliveries, assists with office projects, maintains break room supplies, and provides backup support to the mailroom as needed. This position operates Monday through Friday from 8:00 a.m. to 5:00 p.m.

Requirements

• High School Degree
• Professional presentation
• Excellent telephone skills and etiquette
• Excellent Attendance
• Excellent Customer Service Skills
• Warm outgoing personality
• 1 year experience preferred
• Ability to interact effectively and in a supportive manner with persons of all backgrounds
• Excellent attitude and an extraordinary service orientation
• Ability to work well under pressure
• Ability to Multi-Task
• Ability to Problem Solve
• Ability to work accurately and efficiently
• Excellent organizational and time management skills
• Must have basic computer knowledge - proficient in word and excel
• Must exhibit confidentiality

Responsibilities

• Answer and direct 50-100 calls a day on the Ring Central platform
• Filter questions and direct caller to the appropriate individual by asking a series of questions and using reference guides
• Greet Visitors and Vendors
• Greet Applicants and provide them with appropriate pre-employment documents
• Tracking of paperwork - Deliveries, Payroll pick-up, Temporary Badges, and Rental Equipment
• Provide support help to other divisions by assisting with a variety of tasks such as folding/stuffing projects, labeling, creating welcome signs, etc.
• Stocking and ordering the break room supplies
• A backup to the mailroom, when they are out of the office

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees