Receptionist

CenterWell • New Port Richey, FL

11d • Onsite

About The Position

Become a part of our caring community The Receptionist performs basic administrative, clerical, operational, customer support and computational tasks while greeting patients in a friendly manner. You will report to the Center Administrator. The Receptionist operates a switchboard or multi-line phone and maintains call logs. You will take and distribute accurate messages, greet visitors and determine the nature of their visit. You will issue visitor passes and maintain visitor logs, alert appropriate party of visitor arrival or direct visitors to appropriate office, department or employee. You will respond to routine inquiries from internal or external sources such as location, hours of operation, phone numbers, and email address. Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages. Use your skills to make an impact

Requirements

• At least one year of experience working in a Healthcare setting preferred, but will consider candidates with a customer service background in retail, hospitality, legal, insurance or call centers
• Excellent customer service and multiphone line skills
• Team player
• Ability to multitask
• Detailed and organized
• Knowledge of MS Office (Word, Excel, Outlook, Access)
• Other administrative duties as assigned

Nice To Haves

• Value-based care model experience
• Knowledge of Medical Terminology
• Experience with EMR Systems (Electronic Medical Records)
• Bilingual in English and Spanish

Responsibilities

• greeting patients
• basic administrative tasks
• clerical tasks
• customer support
• computational tasks
• operate a switchboard or multi-line phone
• maintain call logs
• take and distribute accurate messages
• greet visitors and determine the nature of their visit
• issue visitor passes and maintain visitor logs
• alert appropriate party of visitor arrival or direct visitors to appropriate office, department or employee
• respond to routine inquiries from internal or external sources such as location, hours of operation, phone numbers, and email address
• booking meeting rooms
• typing
• organizing and distributing mail
• receiving and sending courier packages

Benefits

• Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed