Receptionist--Part-Time

CiminoCare•Sacramento, CA

48d•Onsite

About The Position

CiminoCare is a family-owned company that seeks compassionate, self-motivated individuals to join their team. This position is ideal for a candidate who enjoys working with seniors, providing security, care, and assistance in a serene setting, embodying 'Old World Hospitality'. The Receptionist specializes in customer service, serving as the first impression of the facility by warmly greeting all guests upon entry and answering phones. The role involves directing visitors, maintaining confidentiality, and providing administrative support across the organization. The Receptionist is responsible for managing the flow of people through the business and ensuring all administrative tasks are completed accurately, with high quality, and in a timely manner.

Requirements

Good physical and mental health
Maintain a well-groomed professional appearance
Speak and understand the English language
Effective use of interpersonal and communication skills
Strong organizational and leadership skills
Displays good judgment and problem solving
Ability to understand and follow written and/or verbal directions
Ability to establish and carry out priorities within established time frame
High School Diploma or equivalent required
Customer service experience
Ability to communicate and interact effectively, provide stability and act as a role model for residents and facility staff
Demonstrate knowledge of and respect for the rights, dignity and individuality of every resident

Responsibilities

Welcome visitors warmly and directs them to their desired locations
Maintains security of the community and provides coverage of the front lobby ensuring no residents leave the building unattended
Requires all guests to sign in and out
Answer phones in a cheerful manner, routes calls to appropriate individuals and takes and relays messages when voice mail is not available
Respond to questions about the facility, as well as the care and services provided
Tour prospective residents and/or their families throughout the community, obtaining pertinent information while completing an inquiry form
Maintains current knowledge of resident status, census, personnel and other relevant information
Coordinate mail flow in and out of facility, delivers resident mail in a prompt manner
Maintain an organized work area and ensures lobby area is tidy and welcoming. Re-directs residents to their rooms when they are sleepy
Accepts applications when job openings are posted and routes to the appropriate supervisor
Receives and receipts rent checks, book keeping as directed
Creates file for residents receiving Home Health Services and ensures they document each visit
Assists residents with smoking privileges
Schedule appointments as directed
Filing, auditing, faxing and e-mail as needed
Perform other assigned job tasks