Receptionist - Full Time (Monday - Thursday)

Knudtsen Foothills • Spokane, WA

23h • $18 • Onsite

About The Position

Knudtsen Knudtsen Foothills Lincoln Mazda is seeking a Receptionist to join the Knudtsen family. Knudtsen is a family-owned and operated company that provides the Spokane and Post Falls communities with new and used cars, full-service body shops and service departments, as well as genuine Mazda and Lincoln Parts. At Knudtsen, we strive to be a team and truly value our relationships with each other, our customers, and the community. Additionally, we have some great benefits: Employer sponsored health benefits - medical, dental, vision – for employees and dependents Life insurance plans Paid holidays Sick pay Paid vacation Employee purchase discounts 401(K) Retirement Savings Plan (4% Employer Match!) Training and education assistance Summary of Position As our Receptionist,you would serve as a front-line representative for the dealership. You would bean integral part of creating valuable, lifelong customer relationships and would directly impact the customer experience at Knudtsen Chevrolet. The Receptionist should be a people person that is willing and able to learn new things and is motivated to perform well in their position. Continuing product, process, and service specific training would be provided. This position will pay between $18.00/hour. Hours/Shift will be Monday - Thursday, 8:00 am - 7:00 pm (one hour unpaid lunch)

Requirements

• A team player focused on providing exemplary customer service.
• Must be comfortable on the phone and delivering both written and verbal messages.
• Self-motivated and hard-working.
• Basic computer skills required.
• Must be familiar with MS Office Suite including Excel, Word and Outlook.
• Must be motivated and willing to learn database management software.
• Proficient oral and written communication skills, and the ability to read and interpret documents.
• Have and maintain a valid driver’s license.
• Pass a motor vehicle report and possess a safe driving record.
• Pass a criminal background check and drug test.
• Also subject to random drug testing at the company’s request.

Responsibilities

• Greet customers in a friendly, professional, and efficient manner as they enter the showroom and determine the nature of their visit.
• Answer basic inquiries about the dealership and direct customers to the appropriate party or department.
• Notify employees that a customer is waiting and introduce customers to an employee, if applicable.
• Answer incoming phone calls in a friendly, professional, and efficient manner and route calls to the correct department or individual, answer basic questions, or take a thorough message.
• Communicate messages to the applicable parties in a timely fashion.
• Obtain and record basic demographic information about each customer using dealership database software.
• Enter data into prospect tracking system and runs prospect reports for managers weekly.
• Assemble and help maintain owner buckets.
• Maintain cleanliness and orderly function of showroom and customer waiting area.
• Ensure that water and snack areas are maintained and stocked.
• Provide customers with brochures and other information.
• Assist with clerical duties, collect information, and run reports as requested.
• Uphold a professional appearance.
• Other duties and projects as assigned.

Benefits

• Employer sponsored health benefits - medical, dental, vision – for employees and dependents
• Life insurance plans
• Paid holidays
• Sick pay
• Paid vacation
• Employee purchase discounts
• 401(K) Retirement Savings Plan (4% Employer Match!)
• Training and education assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed