Receptionist

CALIFORNIA RURAL LEGAL ASSISTANCE INC • Stockton, CA

15d • $21 - $26 • Onsite

About The Position

California Rural Legal Assistance, Inc. (CRLA) is an anti-poverty law firm that dismantles unjust systems through community lawyering in California’s historically rural areas. We work with people priced out of private legal representation so they can uphold civil rights in housing, employment, health, and public education. Through our network of Rural Justice Centers, communities can access a broad range of legal tools, including direct legal services, place-based advocacy to expand equity in civic institutions, and specialized litigation to advance civil rights. The Receptionist manages communications, outgoing and incoming correspondence, filing, travel, calendaring, and general organizational matters within the local office. Also, responsible for minimal coordination of litigation with outside counsel, maintaining/organizing records of litigated and transaction matters, and vendor, supplier, and other office contracts. This position would be part of the Client Experience Initiative and will provide support across the organization as needed.

Requirements

• At least one (1-3) year of legal receptionist experience or equivalent.
• Accurately type 40 w.p.m.
• Knowledge of computer software, including, but not limited to, Microsoft Windows.
• Microsoft Office Suite, Table of Authorities, Internet & email skills.
• Ability to learn data entry and correctly enter information into CRLA’s case management system.
• Knowledge of or ability to learn and obtain proficiency in all office equipment functions such as copiers, fax, and scanners.
• Ability to work collaboratively with all CRLA staff, clients, and community organizations.
• Ability to maintain client confidentiality at all times.

Nice To Haves

• Experience working with low-income families and communities.
• Experience in a non-profit legal services environment.
• Prior experience in legal services.
• Bilingual (English & Spanish) required.

Responsibilities

• Greets clients and prospective clients who come to the office with a positive, calm, and supportive demeanor.
• Answers phones, responds to inquiries in person and over the phone from the public and clients.
• Transfers calls to the appropriate person in a busy law firm.
• Refers callers and visitors to appropriate community resources and services.
• Performs various responsible secretarial duties such as setting up and/or maintaining filing systems and appointment calendars, answering inquiries over the phone or in person, and managing secretarial and administrative details with minimum direction.
• Assists the Legal Secretary to type, review, and ensure all legal documents/enclosures are in proper processing order and that correspondence is grammatically correct.
• Independently composes outgoing correspondence cover sheets to send client correspondence or copies to third parties.
• Files documents with the court and stay updated with changes in local court rules and procedural requirements for litigation.
• Assists legal staff and Legal Secretary to maintain records relating to legal matters in process and ensure that legal requirements and deadlines are met.
• Operates a variety of office machines.
• Assists attorneys or legal staff with translating and interpreting for non-English speaking clients in attorney-client interviews and correspondence when requested.
• Accurately input case and project information into Case Management System, including time records, calendaring, and other information as directed.
• Maintains referral sheets and updates informational material.
• Provides support to the Administrative Legal Secretary as needed.
• Assists with library maintenance.
• Performs other normal law office duties as assigned.

Benefits

• We offer a diverse, family-friendly environment and compensation based on competitive public interest salaries; generous benefits package which includes 100% employer-covered medical, dental, vision, life, and short & long-term disability insurance for employees and up to 50% for dependents coverage; and 401K retirement plan with CRLA contribution effective immediately.
• Generous paid leave policy which includes; 15 days of sick leave, 15 holidays each year, and vacation (accrue 15 days for the first year of service and 20 days after one year of service at CRLA).
• This is a union position (Legal Service Workers for Rural California "LSWRC" ), and the estimated starting hourly range for this position is $21.03 - 25.64 (placement in the range is primarily determined by years of related experience).
• The employee may qualify for a multilingual differential pay of $70 for oral and $50 for written, on a pay period basis.
• CRLA requires that all employees are Fully Vaccinated, defined as a CDC-approved COVID vaccination and one booster shot.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees