Receptionist

Ideal Classic Cars•Venice, FL

57d

About The Position

The Receptionist is responsible to receive customers with a friendly greeting and warm smile. The Receptionist's role is to provide a pleasant and welcoming first impression for our valued clientele. Acting as the front line point-of-contact for the overall dealership, the Receptionist sets the tone by being an outstanding listener and information source. He/She will know all points-of-contact and of every department within the dealership in order to promptly address the customer's inquiry. In addition to receiving and managing inquiries, the Receptionist performs telephone switchboard and call routing tasks and administrative duties. The ideal Dealership Receptionist candidate has a working knowledge of the automotive industry, strong administrative and organizational skills, previous telephones switchboard experience and exceptional interpersonal skills.

Requirements

working knowledge of the automotive industry
strong administrative and organizational skills
previous telephones switchboard experience
exceptional interpersonal skills

Responsibilities

Manages inbound switch board telephonic inquiries and routes calls accordingly
Meets and greets all clientele in a warm, sincere, and helpful manner (Take out service)
Routes customers to the appropriate department or point-of-contact within the dealership
Coordinates questions and issues with appropriate department personnel
Assists with problem resolution as required
Provides administrative back-up to various dealership departments as needed
Handles multiple tasks concurrently with frequent interruptions
Adhere to all company policies, procedures and safety standards
Perform other duties as assigned