Receptionist - Long Beach

Beach Front Property Management, Inc.•Long Beach, CA

1d•$20•Onsite

About The Position

The office receptionist is the face and voice of the company. This role establishes professional communication with anyone they meet while demonstrating our core values. Professional and effective communication is key for this role. The receptionist’ number one priority is to provide excellent customer service to new and existing customers and clients. The receptionist manages the busy front office lobby and redirects guests and callers to the appropriate staff member.

Requirements

With at least 1 year of customer service experience
Must be Bilingual (English/ Spanish Speaker)
Experience with formatting data on Excel, Word, and Outlook
Experience Monitor, send, receive, and distribute mail, faxes, and packages. (preferable)
Excellent email management skills

Responsibilities

Open the front lobby entrance and phone lines by 8 a.m. every business day
Close front lobby entrance and phone lines by 5 p.m. every business day
Provide excellent customer service
Interpret Spanish speaking caller questions and connect them with the appropriate staff
Redirect calls and in person guests to the appropriate in person or remote staff
Follow company policies and procedures
Monitor all front lobby activity and maintain clean
Send, receive, and distribute mail, faxes, and packages as requested
Distribute incoming/outgoing Mail daily
Sort general data using Microsoft excel
Order office supplies with approval from office manager
Assist corporate staff with administrative tasks such as data entry projects as needed
Other duties assigned