2026-2027 MCHS Front Office Receptionist

McCracken•Paducah, KY

About The Position

CLASS TITLE: RECEPTIONIST ESSENTIAL FUNCTION: Operate a telephone switchboard at District or school-site office; perform receptionist, clerical and mail distribution duties; provide routine information to the public; perform receptionist duties, greeting and directing visitors. BASIC REPRESENTATIVE DUTIES: Implement all rules and regulations, policies and administrative guidelines as adopted by the Board of Education. Operate a switchboard; provide routine information and assistance; receive incoming calls and make necessary connections to school or District office or individual; take and transmit information and messages as requested. Perform a variety of clerical work as assigned including posting and maintaining records, typing and duplicating materials, receiving, sorting and distributing mail, preparing bulk and certified mail and maintaining postage records; assist other offices with a variety of clerical duties as directed. Greet, screen and direct visitors to appropriate departments; provide routine information to the public. Prepare, duplicate, assemble and distribute materials; maintain telephone personnel directory as assigned. File and type routine lists, records, reports and correspondence. Operate a variety of office equipment including typewriter, postage meter, calculator and copy machine. Distribute forms and applications; assist in completion and verify accuracy and completeness. Assure the switchboard is covered during working hours; train and provide work direction to substitutes and student workers. Contact police, security, fire and medical personnel as procedures require. Perform related duties as assigned. Remain at work during the entire workday unless excused by immediate supervisor or designated representative. Maintain a professional appearance. Incorporate the use of technology in daily tasks. Maintain regular attendance. Adhere to the professional Code of Ethics.

Requirements

KNOWLEDGE OF: Operation of telephone switchboard.
Telephone techniques and etiquette.
Modern office practices, procedures and equipment.
Correct English usage, grammar, spelling, punctuation and vocabulary.
Basic computer operation.
Basic math.
Postage regulations.
Interpersonal skills using tact, patience and courtesy.
Record-keeping techniques.
ABILITY TO: Operate an assigned switchboard at District or school-site office.
Perform receptionist, clerical and mail distribution duties.
Provide information in a clear and understandable manner.
Work independently with constant interruptions.
Receive the public tactfully and courteously.
Operate office equipment including typewriter, calculator, copier and postage machine.
Type at an acceptable rate of speed.
Understand and follow oral and written directions.
Establish and maintain cooperative and effective working relationships with others.
Maintain records and files.
Work confidentially with discretion.
Communicate effectively both orally and in writing.
Basic math.
EDUCATION AND EXPERIENCE: Any combination equivalent to: high school diploma, G.E.D. Certificate or demonstrated progress toward obtaining a G.E.D. as required by Kentucky law and one year of general clerical experience, including typing, public contact and the operation of a switchboard.

Responsibilities

Operate a telephone switchboard at District or school-site office
Perform receptionist duties, greeting and directing visitors
Implement all rules and regulations, policies and administrative guidelines as adopted by the Board of Education
Receive incoming calls and make necessary connections to school or District office or individual
Take and transmit information and messages as requested
Perform a variety of clerical work as assigned including posting and maintaining records, typing and duplicating materials, receiving, sorting and distributing mail, preparing bulk and certified mail and maintaining postage records
Assist other offices with a variety of clerical duties as directed
Prepare, duplicate, assemble and distribute materials
Maintain telephone personnel directory as assigned
File and type routine lists, records, reports and correspondence
Operate a variety of office equipment including typewriter, postage meter, calculator and copy machine
Distribute forms and applications
Assist in completion and verify accuracy and completeness
Assure the switchboard is covered during working hours
Train and provide work direction to substitutes and student workers
Contact police, security, fire and medical personnel as procedures require
Remain at work during the entire workday unless excused by immediate supervisor or designated representative
Maintain a professional appearance
Incorporate the use of technology in daily tasks
Maintain regular attendance
Adhere to the professional Code of Ethics