Receptionist - Pool - Seasonal (Linq LV)

Caesars Entertainment•Las Vegas, NV

About The Position

The primary responsibility of the Receptionist is to make cabana reservations and welcome guests to the pool complex. This role includes assisting with all guest needs, maintaining cleanliness of the pool deck (including rafts, towels, and restrooms), upselling and booking daybeds and cabanas, and handling retail sales such as rafts, sundries, magazines, and newspapers. The Cabana Receptionist is also responsible for ensuring no glass or unauthorized items enter the pool complex and for following all SNHD rules and regulations. Centrally located in the heart of the Las Vegas Strip, The Linq is famous for its comfortable atmosphere and friendly customer service. The resort offers 2,640 rooms and suites, nearly 75,000 square-feet of casino space offering world-class gaming and 40,000 square-feet of meeting and banquet space.

Requirements

Ability to lift and carry 25–40 lbs
Ability to work in excessive heat for extended periods
Strong multitasking abilities
Excellent customer service skills
Basic beverage knowledge

Responsibilities

Report to pre‑shift briefing in full uniform
Become familiar with guest names and their requested accommodations
Make cabana reservations and upsell pool amenities
Perform reaching and stooping motions repeatedly for cleaning and stocking tasks
Climb ladders as needed to access items on high shelves
Provide excellent customer service at all times
Remain alert to all activity within the assigned section of the pool area throughout the shift
Treat all guests with courtesy and respect
Maintain proper grooming standards as outlined in departmental appearance guidelines
Notify management immediately of any issues requiring special attention (e.g., guest injuries, guest–employee conflicts)
Ensure all guests follow pool rules (e.g., no running, no horseplay, diving safety)