Receptionist/Scheduler

Hope Springs Care Center•Montrose, CO

About The Position

We believe care goes beyond a medical chart. With kindness and integrity as our guide, we strive for excellence in every interaction. The receptionist serves as the initial point of contact for everyone entering the facility. Responsibilities include greeting visitors, answering telephones and directing calls to appropriate party, and assisting with general administrative support functions of the facility. Maintains and coordinates the nursing schedule.

Requirements

You care.
Previous customer service experience preferred
High school diploma or equivalent required
May require proficiency in office applications including multi-line switchboard, copier and mailing equipment, 10 key calculator as well as Federal Express and UPS

Responsibilities

Demonstrates commitment to company's mission, values and standards of ethical behavior
Models a positive and professional image that emulates the organization's mission and encourages a spirit of cooperation with co-workers.
Provides assistance to co-workers and promotes teamwork by sharing information useful to achieving desired results.
Ensures that all residents are treated fairly, with kindness, dignity, and respect, and their rights are protected at all times
Ensures outgoing mail is ready for pick up at designated times
Sorts, distributes, and routes incoming mail to appropriate residents, departments, and/or personnel
Distributes paychecks
Prepares correspondence, reports, statements, minutes of meetings, agendas, etc
Maintains files and other records
Prepares and sends statements, letters and/or other correspondence to residents, family members, etc.
Arranges for meetings, conferences, etc.
Makes business trip arrangements as requested
Performs unscheduled administrative tasks as directed
Maintains correct and complete inventory of office supplies.
Coordinates and maintains the nursing schedule