Receptionist / Appointment Scheduler
About The Position
Contract Exteriors, a leading exterior renovation company, is seeking a motivated and results-driven receptionist to join our dynamic team. The primary responsibility of this role is to receive and schedule appointments for our sales team. This role requires excellent communication skills, a persuasive demeanor, and the ability to effectively engage with potential customers. The ideal candidate will be self-motivated, organized, and capable of maintaining a positive and professional attitude. You must love to TALK and LISTEN to solve all our customers needs!
Requirements
- Previous experience in appointment setting, telemarketing, or customer service is preferred.
- Strong communication and interpersonal skills.
- Goal-oriented with the ability to work in a fast-paced environment.
Nice To Haves
- Familiarity with CRM software is a plus.
Responsibilities
- Maintain lead database and update customer information regularly.
- Schedule appointments
- Conduct timely follow-ups with leads to ensure continued interest.
- Maintain a proactive approach to reschedule canceled appointments.
- Meet and exceed weekly and monthly appointment-setting targets.
- Handling incoming calls, routing them to the appropriate individuals or departments, and take messages as needed.
- Maintain a clean, organized, and welcoming reception area.
- Sort incoming mail, packages, and deliveries.
- Assist with Administrative tasks as needed.
Benefits
- Work week Monday - Friday
- Hourly wage $20.00
- Bonus structure based on performance.
- Fun, family atmosphere
- Paid training
- Positive work environment
- Health benefits
- 401K match after 1 year
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
