Receptionist / Sales Assistant (Full-Time)

The Springs Living•Billings, MT

3d•Onsite

About The Position

Welcome to the next generation in senior living— The Springs Living . Our purpose is to help residents and each other live life to its fullest, and that starts with warm first impressions and meaningful connections. The Springs at Grand Park is hiring a Receptionist / Sales Assistant , a hybrid role that combines front desk responsibilities with dedicated time supporting our sales and community relations efforts. This is a full-time position , with four days per week at the front desk and one dedicated day focused on sales support activities . This role is ideal for someone who enjoys being the welcoming face of a community while also contributing behind the scenes to marketing and sales efforts.

Requirements

2+ years of experience in reception, office administration, customer service, hospitality, or sales support (or relevant education/training)
Friendly, professional communication skills with the ability to comfortably interact with residents, visitors, and prospective residents
Strong written and verbal communication skills
Comfortable using basic office technology, including email, databases/CRM systems, and Microsoft Office or Google Workspace
Organized and detail-oriented, with the ability to manage multiple tasks and shift priorities as needed
Able to follow written, verbal, and electronic instructions accurately
Problem-solver who can handle routine challenges with professionalism and good judgment
Willingness to support sales and community relations activities one day per week, including tours, events, and follow-up

Responsibilities

Greet residents, visitors, prospects, and vendors with a professional and welcoming presence
Answer and route phone calls and provide general community information
Support administrative needs and assist various departments as appropriate
Maintain strict confidentiality and professionalism at all times
Represent the community positively to prospective residents and referral sources
Assist the Executive Director with inquiries, tours, and events
Schedule tours, prepare and distribute brochures, and follow up with prospective leads
Enter and maintain lead information in the database
Assist with marketing and community events, including set-up, hosting, and take-down
Help manage marketing materials, welcome gifts, and branded items
Ensure marketing and model areas remain clean, organized, and presentation-ready
Assist with newsletters, mailings, and outreach efforts
Attend community or business events as needed