Receptionist-Records Associate (53271)

LIFESKILLS GROUP•Hopkinsville, KY

46d•$13•Onsite

About The Position

The Receptionist manages front desk operations, greets clients and visitors, answers calls, and schedules appointments in a professional and efficient manner. This role supports communication between clients and staff while maintaining a welcoming environment. Travel to other clinic locations may be required to provide coverage and ensure smooth operations. Greet clients, visitors, and staff in a courteous and professional manner. Answer, screen, and direct phone calls promptly and accurately Check in clients and notify the appropriate staff of arrivals. Schedule, confirm, and update client appointments in accordance with established procedures. Maintain client confidentiality and adhere to HIPAA and company privacy policies Assist with data entry, filing, scanning, and general administrative tasks as assigned. Provide front desk coverage and support at other clinic locations when necessary Communicate effectively with supervisors and team members regarding coverage, scheduling, and workflow needs. Perform other related duties as assigned to support the clinic’s operations. Other duties as assigned by the Office Manager

Requirements

High school graduate
Proficiency in Microsoft Office/Excel
Proficiency in computers.
Technical experience/interest sufficient to operate related hardware, printers/copiers.
Maintain accuracy and attention to detail in all administrative tasks.
Follow established office procedures, scheduling guidelines, and documentation standards.
Present a professional appearance and demeanor consistent with clinic standards.
Exhibit strong communication and interpersonal skills when interacting with clients, staff, and visitors.
Support the organization’s mission, value and commitment to quality client care.
Adapt to changing priorities and assist with coverage at other clinic locations as needed
Maintain a professional, courteous, and helpful attitude at all times.

Responsibilities

Manage front desk operations
Greet clients and visitors
Answer calls
Schedule appointments
Support communication between clients and staff
Maintain a welcoming environment
Answer, screen, and direct phone calls promptly and accurately
Check in clients and notify the appropriate staff of arrivals
Schedule, confirm, and update client appointments in accordance with established procedures
Maintain client confidentiality and adhere to HIPAA and company privacy policies
Assist with data entry, filing, scanning, and general administrative tasks as assigned
Provide front desk coverage and support at other clinic locations when necessary
Communicate effectively with supervisors and team members regarding coverage, scheduling, and workflow needs
Perform other related duties as assigned to support the clinic’s operations
Other duties as assigned by the Office Manager