Receptionist & Office Support

IT Management Corp. dba 101 VOICE • Santa Clara, CA

7d

About The Position

We are seeking a professional, friendly, and well-organized Receptionist & Office Support Coordinator to serve as the first point of contact at ITMC.net/101VOICE. This role blends front-desk reception with light office and facilities support, helping ensure a welcoming environment and smooth day-to-day office operations.

Requirements

• 0–2 years in a customer-facing role (reception, hospitality, retail, call center, or similar)
• No prior office administration experience required — training provided
• Comfortable with computers, email, and basic productivity tools
• Willingness to learn Microsoft 365, Outlook, Teams, and SharePoint
• Basic typing and data entry skills with attention to accuracy
• Professional, warm, and welcoming demeanor
• Reliable, punctual, and consistent
• Organized and detail-oriented
• Clear communicator who asks questions when needed
• Proactive and helpful team player

Nice To Haves

• Prior front-desk or office experience
• Experience in a tech, IT, or telecom environment
• Familiarity with Microsoft Teams or SharePoint
• Comfortable working independently
• Professional presence when engaging with customers
• Strong sense of ownership and accountability
• Able to balance operational urgency with everyday task

Responsibilities

• Greet and welcome visitors, customers, and vendors
• Answer and route incoming phone calls professionally
• Manage visitor sign-ins and notify staff of arrivals
• Receive, sort, and distribute mail and packages
• Maintain a clean, organized reception and lobby area
• Perform daily walkthroughs to ensure office cleanliness and organization
• Prepare conference rooms for meetings (water, supplies, seating)
• General office duties as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees