Receptionist_Nursing Administration

LCMC Health•Marrero, LA

56d•Onsite

About The Position

Your job is more than a job This job description is intended to describe the general nature and level of work performed by employees assigned to this department. This is not an exhaustive list of all duties and responsibilities, and LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary. GENERAL DUTIES Greets and welcomes patients, staff, and visitors in a professional, warm and friendly manner. Directs visitors to the appropriate personnel and department/office. Promptly informs the supervisor/manager of the arrival of any regulatory agency and instructs agency representatives to remain in the front office until the designated LCMC staff member accompanies the representative to the appropriate area. Ensures front office is tidy and clean. Maintains front office security by following safety procedures and controlling access. Answers, screens and routes incoming phone calls to appropriate team member in a timely and professional manner. Schedules internal conference room meetings, by responding to and evaluating requests, monitoring conflicts, and avoiding overbooking. Schedules external conference center events, including processing online requests, contracts and payments. Coordinates logistics for internal and external conference room events, including arranging room set-up with Event management, partition opening/closing with Facilities, AV needs with IT, parking with Hospital Public Safety and catering with Food Services. Maintains floor stock beverages for the front office refrigerator and orders office supplies, as needed. Distributes parking vouchers to guests as per hospital protocol or guidelines. Performs other routine clerical duties such as filing, photocopying, and faxing as needed. Contributes to team effort by offering to assist others, recommending changes to improve productivity and performs other duties as assigned. MINIMUM QUALIFICATIONS Required: High School Diploma/GED or equivalent OR 2 years of work experience. Preferred: 6 months of work experience as a receptionist. KNOWLEDGE, SKILLS, AND ABILITIES Excellent communication and hospitality skills. Ability to handle confidential information in a professional manner. Ability to multitask and handle stressful situations. Working knowledge of EPIC and MS Office applications. WORK SHIFT: Days (United States of America) LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary About West Jefferson Medical Center West Jefferson Medical Center, a cornerstone of LCMC Health’s incredible community of care, is regionally recognized and nationally accredited. For over 60 years, we’ve been the hospital-of-choice on the west bank of Jefferson Parish for health, wellness, and family-centered care. Learn more about West Jefferson Medical Center and our Leapfrog “Grade A” Hospital Safety distinction Your extras Deliver healthcare with heart. Give people a reason to smile. Put a little love in your work. Be honest and real, but with compassion. Bring some lagniappe into everything you do. Forget one-size-fits-all, think one-of-a-kind care. See opportunities, not problems – it’s all about perspective. Cheerlead ideas, differences, and each other. Love what makes you, you - because we do You are welcome here. LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary. Simple things make the difference. 1. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information. 2. To ensure quality care and service, we may use information on your application to verify your previous employment and background. 3. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed. 4. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States. About LCMC Health One-of-a-kind care comes from one-of-a-kind people. At LCMC Health, our people are the magic ingredient that makes our care so extra-extraordinary. We are compassionate, driven, and dedicated to bringing a little something extra to healthcare and to the people of New Orleans and beyond. If you’re the kind of person who believes that our community deserves the best and that healthcare needs a little more heart, we want you to be a part of our family. From medical roles to administrative positions, every person on our team plays a part in our mission: to provide health, care, and education beyond extraordinary. Let’s make every day extraordinary, together.

Requirements

High School Diploma/GED or equivalent OR 2 years of work experience.
Excellent communication and hospitality skills.
Ability to handle confidential information in a professional manner.
Ability to multitask and handle stressful situations.
Working knowledge of EPIC and MS Office applications.

Nice To Haves

6 months of work experience as a receptionist.

Responsibilities

Greets and welcomes patients, staff, and visitors in a professional, warm and friendly manner.
Directs visitors to the appropriate personnel and department/office.
Promptly informs the supervisor/manager of the arrival of any regulatory agency and instructs agency representatives to remain in the front office until the designated LCMC staff member accompanies the representative to the appropriate area.
Ensures front office is tidy and clean.
Maintains front office security by following safety procedures and controlling access.
Answers, screens and routes incoming phone calls to appropriate team member in a timely and professional manner.
Schedules internal conference room meetings, by responding to and evaluating requests, monitoring conflicts, and avoiding overbooking.
Schedules external conference center events, including processing online requests, contracts and payments.
Coordinates logistics for internal and external conference room events, including arranging room set-up with Event management, partition opening/closing with Facilities, AV needs with IT, parking with Hospital Public Safety and catering with Food Services.
Maintains floor stock beverages for the front office refrigerator and orders office supplies, as needed.
Distributes parking vouchers to guests as per hospital protocol or guidelines.
Performs other routine clerical duties such as filing, photocopying, and faxing as needed.
Contributes to team effort by offering to assist others, recommending changes to improve productivity and performs other duties as assigned.