Receptionist – Intake Department
About The Position
Looking to become a team member at a top tier award winning personal injury law firm? You will be a fit if you exemplify our Core Values: Committed – fearless, driven, accountable, resilient Mindful – measured, prudent, critical thinking, results oriented problem solvers Agile – continually improve, love to learn, flexible, creative Collaborative – kind, authentic, FUN, compassionate, team player who loves to win What will I be doing: Answer, and routes calls promptly and professionally, taking accurate messages and following up as needed Determine the purpose of the call and transfer to the appropriate person Schedule and confirms appointments, consultations, and meetings using company scheduling tools and calendars Escalate urgent calls or sensitive situations to the appropriate leader
Requirements
- 1+ year of receptionist, call center, front desk, or administrative experience preferred
- Excellent verbal, written and interpersonal communication skills
- Calm professional phone presence
- Strong attention to detail and follow-through
- Ability to multitask, prioritize, and manage time independently
- Proficiency with Microsoft Office Suite and comfortable learning new software
- Ability to work M-F 8am-5pm
Responsibilities
- Answer, and routes calls promptly and professionally, taking accurate messages and following up as needed
- Determine the purpose of the call and transfer to the appropriate person
- Schedule and confirms appointments, consultations, and meetings using company scheduling tools and calendars
- Escalate urgent calls or sensitive situations to the appropriate leader
Benefits
- Medical, dental, and vision
- Paid Time Off (PTO)
- 401k with match
- Dog friendly campus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
