Receptionist – Intake Department

The Wilhite Law Firm•Denver, CO

5d•$45,760 - $49,920

About The Position

Looking to become a team member at a top tier award winning personal injury law firm? You will be a fit if you exemplify our Core Values: Committed – fearless, driven, accountable, resilient Mindful – measured, prudent, critical thinking, results oriented problem solvers Agile – continually improve, love to learn, flexible, creative Collaborative – kind, authentic, FUN, compassionate, team player who loves to win

Requirements

1+ year of receptionist, call center, front desk, or administrative experience preferred
Excellent verbal, written and interpersonal communication skills
Calm professional phone presence
Strong attention to detail and follow-through
Ability to multitask, prioritize, and manage time independently
Proficiency with Microsoft Office Suite and comfortable learning new software
Ability to work M-F 8am-5pm

Responsibilities

Answer, and routes calls promptly and professionally, taking accurate messages and following up as needed
Determine the purpose of the call and transfer to the appropriate person
Schedule and confirms appointments, consultations, and meetings using company scheduling tools and calendars
Escalate urgent calls or sensitive situations to the appropriate leader