Receptionist/Guest Experience

Aston Carter•San Diego, CA

3d•$19 - $25•Onsite

About The Position

Position Overview We are seeking a polished and professional Experienced Receptionist / Guest Experience professional to serve as the first point of contact for visitors, employees, and callers. This role is critical to delivering a high‑touch, white‑glove experience in a fast‑paced, professional office environment with high expectations similar to a law firm setting. The ideal candidate is attentive, detail‑oriented, approachable, and confident representing the organization’s brand through exceptional service, both in person and over the phone. Key Responsibilities: - Serve as the first point of contact by professionally greeting visitors and managing guest check‑in and badging - Answer, screen, and transfer incoming calls while delivering a high‑quality customer experience - Manage visitor access and tracking using Easy Lobby - Issue visitor badges, employee access cards, and loaner cell phones - Schedule and coordinate meeting room usage - Maintain and update company phone directories and speed dial lists - Provide light administrative and office support as needed - Collaborate with internal teams and represent the organization’s brand with professionalism

Requirements

High school diploma or equivalent required
2+ years of prior switchboard or receptionist experience
Experience in a polished, professional office environment (law firm or similar preferred)
Proficient in Microsoft Office Suite, specifically Word and Excel
Strong written and verbal communication skills
Excellent customer service mindset with strong attention to detail
Ability to multitask, prioritize, and stay organized in a dynamic environment
Comfortable interacting with leadership and representing the organization’s brand

Nice To Haves

Experience in a polished, professional office environment (law firm or similar preferred)

Responsibilities

Serve as the first point of contact by professionally greeting visitors and managing guest check‑in and badging
Answer, screen, and transfer incoming calls while delivering a high‑quality customer experience
Manage visitor access and tracking using Easy Lobby
Issue visitor badges, employee access cards, and loaner cell phones
Schedule and coordinate meeting room usage
Maintain and update company phone directories and speed dial lists
Provide light administrative and office support as needed
Collaborate with internal teams and represent the organization’s brand with professionalism