Receptionist - Front Office Coordinator

Medi-WeightlossNorth Andover, MA
5h

About The Position

Passionate About Healthy Living, Quality of Life, and Work-Life Balance? We Want You! Embark on a fulfilling journey with Medi-Weightloss in North Andover – a dynamic workplace dedicated to preventive medicine. Join our talented team and play a pivotal role in delivering exceptional patient care, contributing to improved quality of life. Make a difference and be part of The One That Works! Why Join Us: • Rewarding Environment: Enjoy a workplace that prioritizes preventive medicine and holistic well-being. • Talented Team: Join a skilled and collaborative team committed to making a positive impact. • Career Growth: Take advantage of opportunities for professional development and skill enhancement.

Requirements

  • High school diploma or GED certificate.
  • Motivational counseling/advising skills.
  • Strong multitasking and critical thinking abilities.
  • Excellent interpersonal and human relations skills.
  • Exceptional communication skills, both oral and written.
  • Ability to maintain confidentiality and work within a team and corporate structure.

Nice To Haves

  • Associate or bachelor's degree (a plus).
  • Medical receptionist experience preferred.
  • Familiarity with EMR systems preferred.

Responsibilities

  • Utilize a multi-line phone system to answer and route incoming calls efficiently, including scheduling of patients, and filing medical records.
  • Conduct follow-up calls to patients, ensuring their progress is discussed, and concerns are addressed.
  • Verify insurance information and facilitate insurance-related processes.
  • Provide outstanding service by creating a friendly environment, greeting patients, and maintaining high customer service standards.
  • Process accounts receivable transactions accurately and securely, use the EMR to check in/check out all patient visits. Accurately and securely maintain all financials for services rendered and products sold.
  • Monitor inventory levels of clinical and office supplies.
  • Responsible for verifying the accuracy of the daily receipts and developing a "daily batch" to be submitted to the office manager.
  • Participate in clinic marketing efforts to enhance profitability and success.
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