Receptionist/Front Desk

Campbell Property Management

3d•$22

About The Position

The Receptionist serves as the first point of contact for residents, visitors, vendors, and guests of the homeowners association. This role provides exceptional customer service, administrative support, and office coordination to ensure smooth daily operations. The Receptionist works closely with the Property Manager and management team to maintain a professional and welcoming environment for the community.

Requirements

Highly responsive and able to provide excellent customer service.
Ability to create and develop long\-term relationships
Multitask in a fast passed environment.
Capable and efficient in using computer systems including: MS\-Office, property management software and email.
Excellent oral and written communication skills.
Willingness to take on new projects.
Self Starter & Team Player.
Must pass a drug screening and back ground check.

Responsibilities

Greet residents and visitors in a friendly, professional manner.
Answer incoming calls, respond to general inquiries, and direct calls or messages to appropriate staff.
Provide accurate information regarding community policies, office procedures, events, and amenity access.
Assist residents with forms, applications, and basic service requests.
Maintain organized files, records, and documentation according to HOA procedures.
Manage incoming and outgoing mail, packages, and deliveries.
Assist with preparing newsletters, notices, and communication materials.
Support the management team with scheduling, data entry, reports, and correspondence.
Maintain office supplies and notify management of items needing replenishment.
Assist with resident account questions and direct homeowners to the appropriate staff member for further assistance.
Help coordinate resident check\-ins for meetings, events, and appointments.
Log maintenance requests and ensure they are forwarded to the proper department or vendor.
Maintain the cleanliness and organization of the front desk, lobby, and common office areas.
Monitor visitor access and ensure compliance with community policies.
Update bulletin boards, digital screens, and community information displays as needed.