Receptionist Front Desk/Cashier Full-Time

Mercedes-Benz of Rockville Centre•Hempstead, NY

14h

About The Position

We are seeking an Experienced Receptionist/Cashier with excellent Customer Service skills and a winning attitude. This individual will receive calls into the Dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable. Mercedes-Benz of Rockville Centre became Long Island’s first Mercedes-Benz dealer in 1957. Our experienced staff is dedicated to providing clients with the best experience imaginable. If you are looking for an opportunity to work for a fast growing, family owned dealership, Mercedes-Benz of Rockville Centre is for you! Mercedes-Benz of Rockville Centre is always looking for a qualified individuals to join our sales and service teams to help handle the overflow of work we are experiencing. At Mercedes-Benz of Rockville Centre, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. At Mercedes-Benz of Rockville Centre, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also, rewarding outstanding effort and results through bonus and commission programs.

Requirements

Experience with Microsoft Office suite is a plus
Available to work flexible hours on weeknights & weekends
Ability to communicate customers' interests needs and requests to Management, Service and Sales personnel
Professional personal appearance
Clean driving record
Willing to do Pre-Employment Drug Screening

Responsibilities

Calculate the customer’s bill using the dealership’s computer system
Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
Make change accurately and issue receipts to customers
Answer phones and direct consumer to the proper department and follow up in a timely manner
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
Operate Telephone System
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Assist the Managers with various clerical duties as needed
Be friendly, professional, courteous and efficient when working with all customers and employees
Familiarize yourself with department structures & internal procedures for assisting customers efficiently