Receptionist/Financial Aid Assistant

Canadian Valley Technology Center•Yukon, OK

60d•Onsite

About The Position

This position is responsible for the professional and efficient managing of visitors, clients and vendors, telephone calls and messages, as well as a variety of clerical support where needed, information and referral and the operation and presentation of a professional office. Operates and maintains the main switchboard and phone system.

Requirements

High school diploma or GED
Twelve months related experience and/or education.

Responsibilities

Serve as greeter for visitors, vendors, students and clients. Obtain name and direct to correct area.
Operate telephone console. Transfers calls to correct area or ends call by answering question. Typical calls would regard; giving directions to CVTC locations, absences, enrollment, personal calls to employees and students, job placement, industry, vendors, information concerning other technology centers, testing, nursing, emergencies, meetings, etc.
Primary contact for student accounting system in regard to reporting and tracking attendance to sending high schools, administration, and counselors. Contacts and confers with parents/guardians when students are absent without notification.
Works with El Reno campus attendance officer as a point of contact for partner schools as related to attendance and school activities.
Collects daily attendance and reports to partner high schools.
Meets with students and instructors regarding attendance.
Documents attendance issues and mails attendance summaries to parents/guardians.
Investigates absences and compiles information for the purposes of referring students to counselors and administrators regarding attendance concerns.
Maintain and update campus phone list.
Responsible for messages left on school voice mailbox and directing messages to correct employee or area.
Operate Public Address system as needed.
Handle emergency calls and situations.
Obtain as much information as possible about school and community events and activities in order to answer questions from visitors, vendors, students and incoming callers. Information is obtained by word-of-mouth as well as reading of newspapers and various web sites.
Provide backup for events coordinator.
Cross-trained to provide backup to the Student Services and BIS support staff areas when needed.
Assist with clerical work for other departments and programs as needed.
Maintain students' files in Student Services' department.
Other duties as assigned by Administration
Work with prospective and current students and parents providing financial aid information and financial aid advice.
Communicate with students regarding their financial aid package.
Communicate and assist students and parents with completion of FAFSA
Assist with financialaid@cvtech email account
Assist in the monitoring of Satisfactory Academic Progress of Title IV aid recipients
Assist with maintaining and scanning financial aid files and other records
Communicate with students regarding various scholarship opportunities
Create student vendor information in School ERP Pro
Invoice other entities as needed in School ERP Pro