Receptionist/Dispatcher

Servpro•Owensboro, KY

10d•$16 - $18•Onsite

About The Position

SERVPRO of Hardin/LaRue Counties is hiring a Receptionist/Dispatcher ! Benefits SERVPRO of Hardin/LaRue Counties offers: Competitive compensation Superior benefits Career progression Professional development And more! As the Recptionist/Dispatcher you will assist with answering the phones and scheduling a team to the customers location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and strive to assist others in their time of need you could thrive in this environment! Picture yourself here fulfilling your potential. At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Requirements

High school diploma/GED (preferred)
At least 2 years of customer service and/or office-related experience
Prior receptionist/dispatch experience preferred
Ability to multitask and to remain detail orientated
Knowledge of local geographical area is preferred
Must be knowledgeable in relevant computer applications
Ability to successfully complete a background check subject to applicable law

Nice To Haves

Prior receptionist/dispatch experience preferred
Knowledge of local geographical area is preferred

Responsibilities

Answer phones and respond to customers with compassion and professionalism.
Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team
Review and maintain the scheduling software so that appropriate teams are routed accordingly
Perform detailed and accurate data entry
Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications
Collaborate and assist with other departments, as needed