Receptionist/Clerk

Always Best Care•Princeton, NJ

37d•Onsite

About The Position

We are seeking a reliable and organized Receptionist to join our Princeton office. As the first point of contact for clients, caregivers, and visitors, you will play a vital role in supporting our care team and ensuring a welcoming, professional front office environment.

Requirements

Previous experience as a receptionist, administrative assistant, or in a similar customer-facing role preferred.
Excellent communication and organizational skills.
Comfortable using multi-line phone systems and basic computer applications (email, scheduling software, Microsoft Office).
Ability to multitask and manage competing priorities.
Professional, friendly, and compassionate demeanor.

Responsibilities

Assist with scheduling nurse assessments and coordinating appointments for new and existing clients.
Confirm and remind staff about weekend shift assignments.
Answer incoming calls promptly and courteously.
Transfer calls to the appropriate departments or team members.
Take accurate messages and ensure timely communication.
Track and manage missed clock-ins and clock-outs from caregivers, following up as needed to ensure timekeeping accuracy.
Support client relations by handling queries, providing information, and addressing concerns with professionalism and empathy.
Assist the Human Resources team with onboarding new caregivers, including document collection, training scheduling, and follow-up tasks.
Perform general office duties such as filing, copying, scanning, and data entry.
Support various office and administrative functions as needed to ensure smooth daily operations.