Full Time Receptionist / Cashier

Colonial CadillacWoburn, MA
4dOnsite

About The Position

Colonial Cadillac of Woburn is seeking a friendly, detail-oriented Cashier/Receptionist to join our team. This is a key front-line role responsible for creating a positive first impression with customers while providing professional support to our service and sales departments.

Requirements

  • Previous customer service experience required (retail, hospitality, or office environment)
  • Strong professional phone presence and ability to manage multiple incoming calls
  • Detail-oriented with strong organizational and multitasking skills
  • Reliable, professional, and committed to providing a great customer experience

Nice To Haves

  • Prior automotive dealership or cashier experience a plus, but not required

Responsibilities

  • Greet customers and provide excellent customer service in person and over the phone
  • Answer and direct a high volume of inbound calls in a courteous and professional manner
  • Process customer payments accurately and efficiently
  • Submit and process warranty payments in a timely manner
  • Maintain attention to detail with all transactions and paperwork
  • Support the service department with additional administrative tasks as needed

Benefits

  • Competitive pay
  • Training and growth opportunities within Colonial Automotive Group
  • Friendly, team-oriented work environment
  • Employee discounts
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