Receptionist/Cashier

Toyota of San Bernardino•San Bernardino, CA

2d•Onsite

About The Position

Our dealership is now seeking a dynamic team member with a proven track record in a new & used car automotive environment for our family-owned and operated dealership. We are hiring an experienced Receptionist/Cashier to join our team! Now is the time to take your career to the next level. Prospective candidates will possess a desire to be the best of the best. We are focused on the customer and focused on your long-term success. When you join our team, you'll have access to a total compensation package, which includes great career growth, a friendly work environment, and outstanding benefits....and more: Competitive Wages Paid Time Off for Volunteer Time Paid Vacation, Sick and Holidays Paid Basic Life Insurance 401K & Match Health, Dental, Vision Insurance Other Supplemental Insurance options such as: Additional access to Term Life Insurance Policy Short Term and Long-Term Disability Health care, dependent care, and family reimbursement accounts Pet Insurance In this position you would be responsible for the always maintaining awareness of the show floor, professionally greets customers upon arrival to the dealership, answers their questions, and directs them to the appropriate staff member. The receptionist also answers all incoming calls, takes messages and transfers callers to the appropriate person or department. This position also provides general administrative support to the New and Used Car Managers, office staff and dealership owners as directed. The receptionist is also required to learn all functions of cashiering for the Service Dept. You would report directly to the Customer Service Administrator.

Requirements

High School Diploma or equivalent, required
Minimum 1 year of Receptionist/Cashier experience (Preferred)
Ability to work a flexible schedule and weekends (Required)
Bilingual (Preferred)
Working experience with Microsoft Office
Experience of filing/scanning systems.
Ability to multitask in a demanding environment
Team oriented, flexible and focused on maintaining a high level of customer service
All applicants must be authorized to work in the USA
Ability to demonstrate the ability to pass pre-employment testing including background checks, MVR, drug test, and valid driver's license.
Must have a valid driver’s license and be eligible for coverage under shop insurance policy (Not an excluded driver)

Nice To Haves

Minimum 1 year of Receptionist/Cashier experience
Bilingual

Responsibilities

Greets showroom customers and determines the nature of their visit.
Directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to a salesperson.
Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.
Communicates with callers and visitors in a professional, friendly and efficient manner.
Obtains basic demographic information about each customer, using an ups card, a computer system, a log sheet or other method established by the dealership.
Enters data into prospect tracking system and runs prospect reports for managers weekly.
Communicates messages to the appropriate parties in a timely manner.
Types memos, correspondence, reports and other documents.
Assists service customers during the morning and evening service rush whenever possible.
Assists with clerical duties as requested.
Maintains a professional appearance.