Cashier/Receptionist

Myers Auto Group•West Palm Beach, FL

5d•Onsite

About The Position

Kia Delray is hiring! We are looking for an experienced Receptionist/Cashier to join our team! This position's purpose is to greet visitors to the dealership in a professional and welcoming manner both in person, and over the phone. Process payments for Sales, Service and Parts tickets.

Requirements

Knowledge of payment methods (checks, money orders, credit cards, etc.)
Utilize basic math skills.
Ability to work closely with other departments to meet customers' needs and company expectations.
Perform standard office duties such as filing, computer skills (MS Office), faxing.
Excellent telephone skills; able to effectively, and professionally communicate with internal and external customers including vendors, managers, office staff and all other company employees.
Knowledge of mail package service procedures including UPS and FedEx

Nice To Haves

Knowledge of processes for extended warranties is a plus.

Responsibilities

Correctly verify payer's identity, required personal Information and amount of ticket.
Process payments accurately based on payment type and established company policy.
Obtain proper authorization for payments when required (based on dollar amount limits.)
Capable of prioritizing work, recognizing urgency of greeting and servicing customers professionally.
Properly close Repair Orders (ROs.)
Must be able to meet (and preferably exceed) productivity expectations set by manager.
Must follow all established department and company policies, procedures, utilizing best practices.
Work well in a teamwork environment.
Must be able to work all scheduled hours, including overtime and weekends, if necessary.
Assist in dealership physical inventory as scheduled.
Responsible for own deposit envelope, including balancing cash drawer and closing Parts and Service tickets daily.
Reconcile sales logs to DOC as scheduled.
Perform other tasks as assigned by manager.
Must be able to perform all essential functions with or without reasonable accommodation.
DFWP/EOE