Receptionist - Bilingual

Guadalupe Credit Union • Española, NM

1d • $21 • Onsite

About The Position

We are looking for a Bilingual Receptionist to welcome community members on the phone and in-person, and direct to the appropriate staff member to assist. Location: Espanola, NM Starting Pay: $21.00 hourly Full-Time: 40 hours per week Schedule: Monday - Friday 8:30AM to 5:30PM Communication: Effective communication skills. Bilingual in Spanish and English is required, including the ability to understand and speak fluently. Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information, which may require some discussion. Perform other job related duties as assigned. You may receive an email after you submit your application that contains a link to complete a skills assessment once your application has been reviewed. The use of a computer is required to take the assessment. In case you do not have access to a computer, please contact us at 505-216-0456 or 505-216-0479 to schedule a time to take the assessment at one of our branches or offices.

Requirements

• Effective communication skills.
• Bilingual in Spanish and English is required, including the ability to understand and speak fluently.
• Strong PC (technology), compliance, written and verbal communication skills.
• Effectively listen and build rapport with members.

Nice To Haves

• Answering multi-line phones
• Customer Service
• Multi-tasking
• Look for ways we can financially empower those we serve.

Responsibilities

• Answer phones and direct callers to the appropriate person.
• As call volumes allow, process member requests with accuracy.
• Open and distribute mail to appropriate staff, assist in credit union outgoing mailings.
• Maintain assigned records, files, and reports as well as assigned administrative responsibilities.
• Support overflow needs both within and outside the department as time allows.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed