Receptionist and Fiscal Services Assistant

University of Arkansas • Little Rock, AR

8d • $40,000 • Onsite

About The Position

The Criminal Justice Institute (CJI) is a campus of the University of Arkansas System that serves a unique population of non-traditional students—certified law enforcement professionals who are actively employed within our State’s police departments and sheriff’s offices. The Institute is committed to making communities safer by supporting law enforcement professionals through training, education, resources and collaborative partnerships. Utilizing both classroom-based instruction and practical, hands-on application, CJI provides an educational experience designed to enhance the performance and professionalism of law enforcement in progressive areas of criminal justice, including law enforcement leadership and management, crime scene investigation, computer applications, traffic safety, illicit drug investigations and school safety.

The Receptionist/Fiscal Services Assistant serves as the primary front desk representative and the first point of contact for students and visitors. This role provides assistance with building access, directions to classrooms, and other essential information to ensure a welcoming and supportive experience for our students and guests.
The Receptionist also answers phone calls, directs inquiries, and takes messages. Besides reception duties, the position contributes to the Institute by supporting departments with the implementation of programs, projects, educational initiatives, training, archiving class documents, and administrative tasks.
By offering reliable office and building support, the Receptionist helps maintain smooth daily operations and fosters a professional, student-focused environment. Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others. Remote work is not available for this position; employees are expected to work from the designated office location at the Criminal Justice Institute in Little Rock.

Requirements

• The formal education equivalent of a high school diploma.
• Possess a minimum of three years of experience in administrative support.
• Demonstrate experience working in a team.
• Exhibit excellent verbal and written communication skills.
• Ability to handle multiple tasks and to meet deadlines.
• Proficient with Microsoft Office products; Excel, Word, PowerPoint, and Outlook.
• Maintain an organized and clean shared workspace.
• Provide excellent customer service.

Responsibilities

• Serves as the primary front desk representative and the first point of contact for students and visitors.
• Provides assistance with building access, directions to classrooms, and other essential information.
• Answers phone calls, directs inquiries, and takes messages.
• Supports departments with the implementation of programs, projects, educational initiatives, training, archiving class documents, and administrative tasks.
• Maintains smooth daily operations and fosters a professional, student-focused environment.
• Maintains regular, reliable, and non-disruptive attendance.
• Maintains collegial, harmonious working relationships with others.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED