Receptionist / Administrative Coordinator

Integrity•Phoenix, AZ

9d•$18 - $21•Onsite

About The Position

Receptionist / Administrative Coordinator First Impressions Coordinator Western Asset Protection Phoenix, AZ About Western Asset Protection Western Asset Protection is a leading field marketing organization and professional brokerage firm headquartered in Phoenix, Arizona. They provide thousands of independent insurance professionals access to a portfolio of strong Medicare Supplement and Medicare Advantage products, proprietary software platforms, expert business strategies and acclaimed training nationwide. Their strategic partnerships with national health plans empower their team to better serve agents and improve distribution channels. Job Summary The Front Office & Guest Experience Coordinator plays a key role in creating a welcoming, professional, and efficient office environment. This position serves as the first point of contact for guests, clients, and team members while supporting daily front office operations, administrative tasks, and office services. The role balances hospitality-driven guest experience with strong organizational and operational support to ensure smooth day-to-day office functionality.

Requirements

High School Diploma or equivalent required
2+ years of front office, guest services, or administrative experience preferred
Strong communication and customer service skills
Professional demeanor with a positive attitude
Strong organizational and multitasking abilities
Dependable, detail-oriented, and service-focused
Proficiency with Microsoft Office and office equipment
Ability to lift up to 40 lbs. as needed
Reliable transportation required

Responsibilities

Greet and welcome guests and team members in a friendly, professional manner
Coordinate guest visits from arrival through departure, ensuring comfort and needs are met
Deliver high-quality customer service and maintain a polished office image
Answer, screen, and direct a high volume of phone calls professionally
Build positive relationships with regular office guests and internal team members
Monitor daily meetings and ensure conference rooms are properly assigned and prepared
Receive, sort, and distribute mail, packages, and deliveries
Maintain a clean, organized front office, meeting rooms, and common areas
Open and close the office as needed
Provide general administrative support to leadership
Manage office supplies, inventory, and product shelves
Maintain coffee, water, snack stations, and supply closets
Coordinate office vendors and service providers
Perform light office errands as needed
Ensure security of shredding containers and sensitive materials
Print and prepare materials ensuring compliance approval
Operate and assist in maintaining printing equipment
Support coordination of paper product pickups and distribution
Manage employee & partner life events acknowledgements (Teams messages, cards, flowers, gifts)
Use Outlook, Teams, and Microsoft Office tools for coordination
Manage multiple priorities in a fast-paced environment
Assist with special projects and additional duties as assigned
Assist with the planning, coordination, and execution of internal meetings, trainings, celebrations and company events.
Coordinate event logistics such as room setup, catering, supplies, signage, and materials.
Ability to drive large van with event supplies