Receptionist/Administrative Assistant

Brightview Senior Living, LLC•Baltimore, MD

6d•$20 - $22

About The Position

Do you want a career where you are empowered to make a difference while working for a company named to Fortune’s “100 Best Companies to Work For” and People’s “Companies that Care”? At Brightview Senior Living, the Receptionist plays a vital role in creating a vibrant, welcoming, engaging and professional experience for all associates, clients and guests. Ensuring a smooth and efficient reception area, the Receptionist greets and assists all visitors, manages incoming calls, and provides essential administrative and clerical support for the Home Office. As the first point of contact, the Receptionist creates a positive and lasting impression by delivering first-class customer service with warmth, efficiency, and attention to detail. If this sounds like you, we want to hear from you!

Requirements

High school diploma or equivalent certificate and 3-5 years of experience working at a front desk or equivalent combination of education and experience.
Basic to Intermediate skills in MS Office products including Excel, Word, and Outlook; proficiency with Internet applications.
Excellent written communication skills including proper grammar and professional writing.
Excellent verbal communication skills with the ability to connect and communicate effectively, in English, with a diverse range of internal associates and external business partners.
Exceptional attention to detail and accuracy in a fast paced environment.
Ability to quickly learn organizational structure and the objectives of the team.

Responsibilities

Consistently and genuinely demonstrate the STARS principles of Service, Teamwork, Action, Reputation and Success in all activities and interactions.
Greets, engages and assists associates, vendors, and guests in a vibrant, courteous and professional manner.
Answer internal and external calls and direct to appropriate associate or department.
Oversee General Voice Mailbox.
Scheduling Conference Room appointments/calendar maintenance.
Sorting and distribution of incoming mail, incoming packages and faxes.
Maintaining Fed Ex Accounts list, order supplies, and create bill allocations.
Assist IT in maintaining internal phone list, cell phone lists,etc. as well as monitoring intranet for missing information
Keep waiting area in a tidy manner.
Notify maintenance of office/building concerns for resolution.
Work with office assistant and vendors to schedule maintenance of office equipment and appliances.
Notify other tenants and parking garage of on-site meetings that may result in overflow parking.
Complete various onboarding tasks for new associates, such as adding various calendar appointments, ordering business cards, name plates and mailbox tags.
Ordering of various supplies
Serve as backup for the Office Assistant, and create tasks lists for the Office Assistant when needed
Provide collaborative support to administrative peers.