Receptionist/Administrative Assistant

Phoenix Senior Living•Roswell, GA

2d•Onsite

About The Position

Phoenix Senior Living is seeking a Receptionist/Administrative Assistant to join their Home Office team! The Receptionist/Administrative Assistant reports directly to the Director of Administration. PURPOSE The Receptionist/Administrative Assistant will support the immediate requests and needs of the PSL Home Office team. These administrative services include but is not limited to booking travel, running errands, distributing mail, basic accounting needs, etc. Additionally, coordinating all needs for regulatory meetings and trainings such as, preparing and distributing agendas, tracking attendance, and arranging food/beverage service. The scope of administrative support will range from general to specialized based on the corporate department being supported. Other key areas of responsibility include assisting the Director of Administration with day-to-day tasks such as, greet visitors in a courteous manner, manage both external and internal calls, take and communicate messages, screen phone calls and triage to appropriate individual(s) for action or response, ADP or excel data entry, transitional tasks during acquisitions. As well as operate standard office equipment including telephones, copiers, fax machines, and computers.

Requirements

Education: High School Diploma/ GED required
One (1) year experience in an administrative support role, receptionist and or clerical role
Demonstrate the ability to plan and organize
Demonstrate the ability to multi-task and pivot from one task to the next efficiently
Proficient in using MS Office, Excel, and ability to learn other Phoenix applications
Understands and embraces the assisted living philosophy
Time management skills and adherence to deadlines
Has exceptional grammar and documentation skills
Understands basic concepts of risk management
Ability to hold high attention to detail and strong customer service skills

Nice To Haves

Knowledge and experience in Assisted Living industry and Dementia care preferred but not required.

Responsibilities

Answering Phones
Taking Messages
Handles associate/resident/resident family member grievances with confidentiality and escalate to the appropriate party
Greeting Guests
Data Entry
Travel Coordination for all associates to site visits, meetings, and trainings
Assist with setting up meeting/training areas
Mail distribution
Basic Accounting Functions which include invoice entry and providing status updates to vendors
Reconciliation of monthly credit card statements
Track all Attendance for meetings/training
Participates in creating and maintaining a warm professional environment
Maintains appropriate communication with the Director of Administration and C-team
Maintain and update company directories, workbooks, etc.
Possesses excellent communication skills, both verbal and written
Maintain and order stock of office, kitchen, and bathroom supplies for buildings
Setting up lunches for trainings/meetings
Maintain Home Office vendor relationships
Maintain lobby slide presentation/create content
Maintains and protects the confidentiality of corporate matters