Receptionist / Administrative Assistant

Simpson Strong-Tie • Riverside, CA

2d • $25 - $38 • Onsite

About The Position

Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees. Our founder, Barc Simpson established 9 Principles of Business we live out as company values and have made Simpson Strong-Tie an inspiring place to work since 1956. Our team of talented people are dedicated to our shared mission: to provide solutions that help people design and build safer, stronger structures. Learn about our company culture directly from our team. YOU We are seeking a reliable and personable Receptionist/Administrative Assistant who will also support the Training and Human Resources Department. This role will provide front desk support while also assisting with a variety of administrative tasks including scheduling meetings, booking conference rooms, coordinating catering, and supporting the HR and Training teams in day-to-day functions.

Requirements

• Experience: Minimum of two years of administrative or office operations support experience.
• Customer Experience: Demonstrates a friendly, professional demeanor when interacting with visitors, employees, and clients. Committed to delivering high‑quality service and building strong relationships that enhance our company values.
• Technical Proficiency: Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and able to learn new programs.
• Administrative Excellence: Demonstrates strong organizational skills to manage priorities and meet deadlines while efficiently handling administrative tasks such as scheduling, data entry, event coordination, and recordkeeping.
• Communication Skills: Strong written and verbal communication skills with the ability to tailor messages to different audiences (customers, employees, leadership). Effectively communicates to clarify needs, resolve issues, and support efficient workflow.
• Proactive Mindset and Initiative: Anticipates needs, identifies potential challenges early, and takes ownership in driving solutions with a can-do attitude. Shows initiative by seeking improvements, clarifying expectations, and supporting smooth day‑to‑day operations without constant direction.
• Results Driven & Accountable: Maintains dependable, punctual, and consistent performance, taking ownership of outcomes and supporting team success with a positive, solution‑oriented approach.
• Attention to Detail: Carefully reviews work for accuracy and completeness. Maintains high standards of quality and consistency across all administrative and customer-facing tasks.
• Professionalism: Always represents the organization with professionalism. Handles confidential information appropriately and maintains composure in various situations.
• Education: High school diploma or equivalent required

Nice To Haves

• Associate degree or some college preferred.

Responsibilities

• Operates the telephone system by screening and directing calls; greets and directs visitors; manages incoming and outgoing mail; and performs related front‑office duties to support a smooth and efficient workflow. (30%)
• Administration and booking of meeting rooms, catering for region and lodging. (25%)
• Responsible for drafting communications (emails, posters, flyers, etc.) and maintains logs to strengthen overall customer experience. (20%)
• Support with event preparation and post event care. (15%)
• Assist in preparing training materials, packets and administrative tasks as assigned. (5%)
• Other Administrative Duties: Support of department operations, organization to uphold service standards. (5%)

Benefits

• We recognize and reward employees with a carefully designed and comprehensive rewards package, including competitive compensation, quarterly bonuses or commission and first-rate benefits.
• Quarterly Bonuses/Commission: You will be eligible for either a bonus or commission, paid on a quarterly basis. We believe all employees affect customers, sales and revenue — directly or indirectly – and should be rewarded by sharing the company profits.
• Benefits: We provide a wide range of benefits for eligible full-time employees including: medical, dental, vision, retirement contributions, employee stock purchase and bonus plans, pay for holidays, vacation, sick days, funerals and jury duty, years of service awards, employee discounts, employee referral bonuses, charitable contribution matching, education reimbursement and more.
• View benefit plan details here: https://benefits.strongtie.com/.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED