Reception & Marketing Support
About The Position
The Reception & Marketing Support role serves as the first point of contact for clients and plays a key role in supporting overall marketing efforts. This position is responsible for answering incoming calls, scheduling appointments, and providing sales and marketing administrative support, including assisting with evening marketing events. In addition, this role will provide general administrative support, help to maintain a welcoming office environment, and act as backup for greeting and seating clients. In addition to hourly compensation, this employee will also be eligible for a home office stipend of $500 per month and a wellness stipend of $150 per month after 90 days of full-time employment with the firm. The Reception & Marketing Support position is a non-exempt role and will be fully in the office.
Requirements
- Previous experience in a receptionist, administrative, or customer service role preferred.
- Some marketing experience preferred.
- Excellent communication skills (both verbal and written).
- Strong organizational and multitasking abilities.
- Proficiency in technology, including phone systems, email, and scheduling software.
- Experience with CRM or customer service software.
- Familiarity with virtual phone systems and video conferencing tools.
- Ability to handle confidential information with discretion.
- Excellent time management.
- Represents the firm with professionalism in demeanor, communication, and dress.
Responsibilities
- Answer and direct incoming calls in a courteous and professional manner.
- Schedule appointments and manage calendars.
- Provide administrative support to the marketing and sales team, including but not limited to: updating marketing and sales tracking reports and client materials, scheduling, preparation, and follow-up for marketing events, supporting the CEO by managing professional referral partner relationships, and updating CRM records.
- Attend and provide on-site support for evening marketing presentations (4–6 times per month).
- Respond to emails, phone calls, and online inquiries promptly and efficiently.
- Provide general information about the company, products, or services to clients and customers.
- Maintain accurate records of interactions and update client information in the system.
- Assist with light administrative tasks such as data entry, filing, placing lunch orders, light housekeeping duties, etc.
- Witness for client signings.
Benefits
- home office stipend of $500 per month
- wellness stipend of $150 per month after 90 days of full-time employment with the firm
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
