Reception Coordinator

Valley Medical Group•Amherst, MA

2h•Onsite

About The Position

Thank you for expressing your interest in pursuing a career with Valley Medical Group. We are a provider-owned, multi-specialty group. We proudly serve a diverse community of over 55,000 patients at four locations throughout the Pioneer Valley. Valley Medical Group is looking for a Reception Coordinator to join our reception team and work in our Amherst Medical Center. If you are looking for a dynamic environment, this is your opportunity! Position: Reception Coordinator Location: Amherst MA Hours: 40 hours, Monday-Friday generally between 7:30 am and 6:00 pm. Hours will vary depending on department needs. Exact schedule to be discussed at time of interview. Reporting directly to the Health Center Manager, the Reception Coordinator supervises and oversees the daily operations of the reception department in assigned health center and directly supervises the reception staff.

Requirements

Associate degree in health or business administration (or equivalent experience)
Prior supervisor experience

Nice To Haves

3 – 5 years of experience in providing medical support services

Responsibilities

Direct supervision of reception staff.
Oversees staff recruitment and retention.
Ensures regulatory compliance with HIPPAA and Confidentiality laws.
Monitors staff performance using established benchmarks.
Identify opportunities for process improvement and work with management team to plan and implement.

Benefits

Medical, Dental & Vision Plans
401(k) Plan with Company Match
Health Savings Account (HSA) & Flexible Spending Account (FSA)
Generous Paid Time Off, Beginning at 17 Days per Year for New Fulltime Employees
7 Paid Holidays
Additional Time Off for Public Service
Company-Paid Long-Term Disability Insurance
Company-Paid Life Insurance
Voluntary Life, Accident and Critical Illness Insurance Options
Company Wellness Program
Employee Assistance Program (EAP)
Employee Referral Program
Legal Plan insurance
Pet insurance
Free On-Site Parking