Reception Clerk II

University of Rochester•City of Rochester, NY

7d•$17 - $22

About The Position

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location (Full Address): 601 Elmwood Ave, Rochester, New York, United States of America, 14642 Opening: Worker Subtype: Regular Time Type: Time as Reported / Per Diem Scheduled Weekly Hours: As Scheduled Department: 500405 Nursing Time Management Work Shift: UR - Day (United States of America) Range: UR URG 102 H Compensation Range: $17.00 - $22.10 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities: Receives visitors, patients and/or staff members and answers telephones. Provides direction and assistance requiring working knowledge of departmental organization and procedures. Performs clerical duties incidental to the receptionist function.

Requirements

High School diploma and 2 years of related work experience required
Or equivalent combination of education and experience

Responsibilities

Receives visitors in a friendly and professional manner.
Resolves inquiries or issues in a timely and efficient manner.
Provides assistance or directs to the appropriate office or person.
Exercises discretion and interpretive judgment in frequent, and often stressful, contacts with public.
Manages visitor sign-in procedures and issues badges as necessary.
Answers, screens, and forwards incoming phone calls.
Performs data entry and maintains electronic and physical filing systems.
Schedules appointments and arranges for meetings.
Relays information, exercising tact to maintain good relations.
Provides clerical assistance such as completing forms, sorting mail, typing reports, posting records, maintaining files, etc.
Maintains a tidy reception area.
Handles incoming and outgoing mail as needed, including packages and deliveries.
Other duties as assigned.