Receiving Manager

HEI Hotels & Resorts • Anaheim, CA

10d • $80,000 - $85,000

About The Position

The Receiving Manager oversees all hotel shipping, receiving, and inventory control operations to ensure the timely, accurate, and quality-driven flow of goods throughout the hotel. This role serves as a critical operational partner to hotel departments, ensuring compliance with hotel standards, vendor requirements, and operational efficiencies. The manager leads daily receiving activities, supervises staff, and drives continuous improvement across logistics and inventory processes.

Requirements

• Minimum of 1 year of progressive experience in receiving or inventory management.
• Must have knowledge of food, beverage, general and printing products and purchasing procedures.
• Basic mathematical and computer skills to order items and track deliveries.
• Ability to apply basic supervisory skills to plan, organize, direct, coach, train and discipline associates, as necessary.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Nice To Haves

• Prior leadership or supervisory experience in a hotel environment preferred.

Responsibilities

• Lead and manage all shipping and receiving operations for the hotel, ensuring accuracy, efficiency and adherence to hotel standards and established procedures.
• Oversee the receipt, inspection, verification, and documentation of all inbound goods, ensuring proper quantities, quality, and compliance with purchase orders and vendor agreements.
• Evaluate and monitor product quality and grade upon delivery; proactively resolve discrepancies, damages, or quality issues with vendors and internal stakeholders.
• Establish and enforce inventory control procedures, including tracking inbound and outbound goods, managing receiving logs, and supporting audits and reporting requirements
• Supervise, train, and coach shipping and receiving staff (where applicable), setting performance expectations, enforcing safety standards, and encouraging accountability.
• Maintain accurate records and utilize systems and tools to support inventory management, reporting, and continuous improvement.
• Perform any other job related duties as assigned.

Benefits

• HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
• For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.
• Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.
• HEI also provides pet insurance through the ASPCA.
• For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.
• Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.
• Specific details and eligibility of these programs vary by location and employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1-10 employees