Receiving Manager

eBay•Runnemede, NJ

25d•Onsite

About The Position

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. Position Overview The Receiving Manager is responsible for leading and optimizing all inbound warehouse operations, including dock receipt, unpacking, confirm receipt verification, and system check-in of inventory within the Warehouse Management System (WMS). This role oversees a team of inbound associates and ensures accuracy, efficiency, and timely processing of incoming goods. The Receiving Manager serves as a key cross-functional partner, communicating inventory status, exceptions, and escalations to Sales and other warehouse teams.

Requirements

5+ years of experience leading teams in a warehouse or distribution environment.
Prior experience leading in inbound, receiving, or dock operations strongly preferred.
Demonstrated experience managing people, workflows, and performance metrics.
4+ years of experience managing frontline teams in an operations environment.
Strong leadership and team management skills.
Working knowledge of Warehouse Management Systems (WMS) and RF scanning tools.
Comfortable analyzing metrics and data to drive improvement strategies.
Excellent organizational and problem-solving abilities.
Effective communication skills with the ability to work cross-functionally.
Ability to manage multiple priorities in a fast-paced environment.
Excellent problem-solving skills with the ability to troubleshoot issues and implement effective solutions quickly.

Nice To Haves

Bachelor’s degree in Supply Chain, Logistics, Business, or related field (or equivalent experience).

Responsibilities

Lead, coach, and develop a team of inbound/receiving associates.
Set clear performance expectations and provide ongoing feedback.
Drive accountability, engagement, and a culture of safety and continuous improvement.
Oversee all receiving activities including dock scheduling, unloading, unboxing, inspection, and put-away readiness.
Ensure accurate verification of incoming shipments against contracts and documentation.
Manage timely and accurate check-in of inventory into the WMS.
Monitor KPIs such as receiving accuracy, throughput, and dock-to-stock time.
Identify process gaps and implement improvements to increase efficiency and reduce errors.
Ensure adherence to standard operating procedures (SOPs).
Act as the primary point of contact for inbound inventory status.
Partner with Sales, Inventory Control, and other warehouse teams to communicate delays, discrepancies, and priorities.
Escalate issues such as shortages, damages, or mis-shipments in a timely manner.
Escalation of High priority consignment for upcoming Auctions
Investigate and resolve receiving discrepancies and exceptions.
Coordinate with Consignment Directors, Account Managers, and other warehouse peers
Maintain accurate records of issues and resolutions.
Enforce all safety protocols and ensure a safe working environment.
Ensure compliance with company policies and regulatory requirements.