Receiving Inspection Technician

Whisker•Juneau, WI

3d•Onsite

About The Position

Whisker is redefining what it means to live with cats—designing intelligent systems that remove friction, elevate the everyday, and celebrate the quiet brilliance of feline companionship. Today, Litter-Robot leads the category. Tomorrow, an entire ecosystem that expands what’s possible for cats and the people who love them. We believe the future is feline. And we’re imagining that future today. We work onsite 4+ days a week, with our team based in Auburn Hills, Michigan, and Juneau, Wisconsin. Our team of 600+ passionate pet people thrives on collaboration, innovation, and the occasional office cameo from a four-legged friend. The Quality Technician - Incoming Inspector is responsible for assessing the acceptability of received materials to established standards. The Quality Technician - Incoming Inspector also performs product hold and release functions, communicates the status of product that has been incoming inspected and keeps an accurate log of all inspections done and their results. This role is responsible for assisting with the Material Review Board (MRB) process, handling supplier return materials, and conducting dock audits to ensure compliance with quality standards for outgoing finished goods being shipped to customers.

Requirements

High school education or equivalent work experience is required
MS Word, Excel, and/or Google Suite experience desirable
Previous manufacturing experience is preferred
Must be a team player with a positive attitude
Must be an efficient worker that is organized and detail-oriented
Able to work in a fast-paced manufacturing environment
Able to manage time effectively with minimal oversight
A good attendance record is required
An ability to clearly communicate
A willingness to hold oneself and others accountable to standards and expectations
Able to keep cool under duress
Able to follow directions, use hand and power tools and measuring instruments

Nice To Haves

Two year technical degree in an applicable field (Quality or Manufacturing)
Working experience in a manufacturing environment
Lean manufacturing knowledge
Lean Six Sigma (LSS) or American Society for Quality (ASQ) certification
Understanding of ISO 9001
Understanding of engineered drawings
Implementation of creative problem solving
Bilingual (Spanish)
Current or previous pet parent of a cat (dog is acceptable, too!)

Responsibilities

Performs incoming inspection on received materials
Uses gauges and visual inspection to perform incoming inspections
Uses sampling plans and random sampling to select samples
Identifies nonconforming product
Communicates incoming inspection results to interested parties
Keeps accurate inspection records
Calculates metrics for the incoming inspection function
Sorts materials when required in order to ensure acceptable product is available for use in assembly
Follows incoming inspection plans
Assists in developing incoming inspection plans
Uses drawings and other documents to determine inspection requirements
Correctly applies labels to product to reflect inspection status
Supports and participates in process improvement activities
Demonstrates the willingness and ability to perform all functions of the incoming inspection process including, but not limited to, selecting correct samples, accurately measuring or assessing conformance to inspection requirements and documenting results accurately
Communicates between departments and shifts, sharing pertinent information to optimize plant results
Performs all duties, specified and otherwise, in a safe, constructive manner
Performs additional responsibilities when required
Supports the Material Review Board (MRB) process
Handles supplier return materials, ensuring proper documentation, communication, and resolution of quality issues.
Conducts dock audits to verify compliance with quality standards and procedures for outgoing finished goods being shipped to customers.
Assists in the development and maintenance of procedures and work instructions related to MRB, supplier returns, and dock audits.
Provides training and guidance to other team members on MRB processes, supplier return procedures, and dock audit protocols.
Participates in continuous improvement initiatives to enhance the efficiency and effectiveness of the MRB process, supplier return handling, and dock audits.