Receivables Clerk, Full Time - Days

The University of Chicago Medicine•Burr Ridge, IL

60d•Remote

About The Position

Be a part of a world-class academic healthcare system at UChicago Medicine as a Receivables Clerk for our Revenue Cycle Department in Burr Ridge, IL. This position will be primarily a work from home opportunity with the requirement to come onsite as needed. You may be based outside of the greater Chicagoland area. This position is responsible for the accurate and timely resolution of patient accounts.

Requirements

A completed high school diploma or GED equivalent
Ability to work in a multiple computer environment
Ability to type 25 words per minute accurately and the ability to operate a 10 key calculator
Good mathematical skills
Above average organizational skills & attention to detail with the ability to work independently
Ability to process a large volume of work in a timely manner
Exceptional telephone communication skills

Nice To Haves

Relevant work experience in a hospital setting
Two or more years of collections and/or billing office experience

Responsibilities

Work assigned accounts through the collections system, analyzing them for appropriate action; access and utilize external computer systems including the UCPG/UCHP terminal, the PTS system and the Medicaid FSS terminal for inquiry and resolution of accounts, when appropriate
Follow all third-party payer guidelines and procedures for collection. Keep current on all policy changes
Identify and request all appropriate adjustments to accounts assigned, following payer/department payment guidelines
Initiate process for any further billing required on accounts after the primary portion is resolved
Recommend aged or rejected accounts for write off to collection agency; process refunds to third party payers, as required
Log and maintain file consisting of all payment vouchers, if appropriate; contact patient/responsible party, when required, to obtain information for claim payment
Remain current on and follow all departmental policies regarding the collection and processing of accounts receivable
Update the collections and BHIS systems with current/correct information, as appropriate
Share information with other departments, when appropriate, to increase the effectiveness of the entire collection process
Performs other duties as assigned